Terms & Conditions
WELCOME TO ANQUPU! THESE TERMS AND CONDITIONS (“TERMS”) GOVERN YOUR ACCESS TO AND USE OF ANQUPU’S SERVICES, APPLICATIONS, AND WEBSITES (COLLECTIVELY, THE “SERVICE”). BY USING ANQUPU, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICE.
1) Agreement to Terms
These Terms of Service (“Terms”) govern your access to and use of the anqupu websites, apps, APIs, and related services (collectively, the “Services”). By creating an account, clicking “I agree,” or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization; “you” and “your” will refer to that organization.
If you do not agree, do not use the Services.
2) Who we are
“anqupu” (“we”, “us”, “our”) is operated by [Company legal name], [registered address, country].
Contact: support@anqupu.com | [postal address].
3) Eligibility
You must be at least 16 years old (or the age of digital consent in your jurisdiction) to use the Services. You may not use the Services if you are prohibited by applicable law or are on any sanctions list.
4) Account Registration & Security
Provide accurate information and keep it updated. You are responsible for safeguarding your account credentials and all activity under your account. Notify us immediately of any unauthorized use. We may require multi-factor authentication.
5) Subscription Plans, Trials, Billing & Taxes
Plans & Trials. We may offer free trials or free tiers. Trials convert to paid plans unless canceled before the trial ends.
Fees. You agree to pay all fees for your selected plan. Prices are stated [exclusive/inclusive] of taxes.
Renewals. Subscriptions renew automatically for the same term unless canceled in your account settings before renewal.
Changes. We may change prices or plan features with prior notice for the next billing cycle.
Payments. Handled by our payment processor; we do not store full card numbers. You authorize recurring charges.
Refunds. [State policy—e.g., “Fees are non-refundable except where required by law” or define a cooling-off/refund window].
Taxes. You are responsible for all applicable taxes; we may collect where required.
6) Use of the Services; Acceptable Use
You will comply with all applicable laws and third-party platform rules (e.g., Meta, X/Twitter, LinkedIn, TikTok, Pinterest, YouTube). You must not:
Send spam, unlawful, infringing, harmful, or misleading content.
Harass, threaten, or incite violence; post hate speech or sexually explicit content.
Attempt unauthorized access, probe or scan systems, or interfere with the Services.
Misuse APIs, exceed assigned rate limits, or circumvent security.
Use the Services to collect sensitive personal data without a lawful basis and consent where required.
Resell, sublicense, or provide the Services to third parties without our written consent.
Attempt to reverse engineer or copy the Service software other than as permitted by law.
We may suspend or terminate accounts that violate these Terms or pose risk.
7) Social Network Connections & Third-Party Platforms
To enable scheduling, publishing, engagement, and analytics, you may connect third-party social accounts via OAuth. You authorize us to access and process data from those platforms only as needed to provide the features you enable. You are solely responsible for maintaining your platform accounts and complying with their terms and community guidelines. We are not responsible for platform outages, API changes, rate limits, or policy decisions that affect your use.
We are not affiliated with or endorsed by any social network.
8) Your Content & License to anqupu
“Content” means anything you submit, upload, schedule, publish, stream, or otherwise process through the Services (text, images, videos, comments, metadata).
Ownership. You retain all rights to your Content.
License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for formatting), transmit, display, and distribute your Content solely to provide, maintain, secure, and improve the Services and as otherwise permitted in our Privacy Policy and Data Processing Addendum (DPA).
Representations. You represent you have all rights, consents, and permissions to use and authorize our use of the Content as described.
Removal. You may delete Content from the Service; copies may persist in backups for a limited time (see Privacy Policy/retention).
9) anqupu IP & License to You
The Services (including software, websites, designs, and documentation) are owned by anqupu or its licensors and are protected by IP laws. Subject to these Terms and payment of fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services during your subscription.
No rights are granted except as expressly stated. Do not remove proprietary notices or use our trademarks without permission.
10) AI-Assisted Features (if enabled)
The Services may include AI-assisted writing, image handling, or recommendations.
Human review. AI outputs may be incorrect or incomplete. You are responsible for reviewing, editing, and ensuring compliance with law and platform rules.
Usage limits. We may apply fair-use caps or rate limits to AI features.
Content responsibility. You must not prompt AI to generate unlawful or infringing content.
Vendor sharing. To provide AI features, we may process prompts and outputs with sub-processors under data-protection agreements (see Privacy Policy/Sub-processor list).
11) Beta, Trials & Pre-Release
We may offer experimental features (“Beta”). Beta is provided “as is” without warranties, may change or cease anytime, and may be less reliable. You accept heightened risks and agree to provide feedback.
12) Service Availability; Support; SLA (Enterprise)
We aim for reliable service but do not guarantee uninterrupted operation. Scheduled maintenance and unplanned outages may occur.
Support. Standard support via [support hours/time zone] at support@anqupu.com.
SLA. [If applicable, link your SLA for Enterprise customers; otherwise state “No uptime SLA unless agreed in writing.”]
13) Privacy & Data Protection
Your use of the Services is subject to our Privacy Policy and, where we process personal data on your behalf, our Data Processing Addendum (DPA) (incorporated by reference). The DPA includes required Standard Contractual Clauses and other transfer safeguards where applicable.
Controller vs. Processor. For account/billing/website data we are a controller; for Content and connected-account data we act as your processor.
Security. We use appropriate technical and organizational measures; no method is 100% secure.
14) Confidentiality
Each party may access the other’s non-public information (“Confidential Information”). The receiving party will use it only to perform under these Terms and protect it with reasonable care. Exclusions apply for information that is public, already known, independently developed, or rightfully received from another source.
15) Feedback
If you send suggestions or ideas, you grant us a free, irrevocable, perpetual license to use them without restriction or compensation.
16) Term; Suspension; Termination
Term. These Terms remain in effect while you access the Services.
Your termination. You may cancel at any time in the account settings; the subscription ends at the current term’s close unless otherwise stated.
Our suspension/termination. We may suspend or terminate for breach, non-payment, risk, or to comply with law/platform rules.
Effect. Upon termination, your access ends. We may delete or deactivate Content after [30] days, subject to legal obligations and backup retention.
17) Warranties & Disclaimers
You warrant that you have the necessary rights to your Content and will comply with laws and platform policies.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED, OR THAT OUTPUTS WILL MEET YOUR REQUIREMENTS.
18) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER anqupu NOR ITS SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO anqupu FOR THE SERVICES DURING THAT PERIOD (OR USD/EUR [100] IF YOU USE THE FREE TIER).
Some jurisdictions do not allow certain limitations; in that case, the limitations apply to the fullest extent permitted.
19) Indemnification
You will defend, indemnify, and hold harmless anqupu and its affiliates, officers, directors, employees, and agents from and against all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Content; (b) your use of the Services; (c) your breach of these Terms; or (d) your violation of any law or third-party rights.
20) Export, Sanctions & Anti-Corruption
You must comply with all applicable export control, sanctions, and anti-corruption laws (including U.S., EU, and U.K. regimes). You represent that you are not located in, or a resident of, any embargoed country or on any restricted party list.
21) Governing Law & Dispute Resolution
Choose one option and delete the rest:
Option A (EU/UK/Türkiye – courts): These Terms are governed by the laws of [country] (excluding conflict rules). Disputes will be resolved exclusively in the courts of [city, country].
Option B (U.S. arbitration): These Terms are governed by the laws of the State of [state], without regard to conflicts of law. Any dispute will be resolved by binding arbitration administered by [arbitration body] under its rules. Class actions and jury trials are waived. You may opt out within 30 days of acceptance by written notice to legal@anqupu.com.
Consumer rights. If you are a consumer in the EEA/UK, you also enjoy mandatory protections under your local law.
22) Changes to the Services or Terms
We may update the Services and these Terms from time to time. If changes are material, we’ll provide reasonable notice (e.g., email or in-app). The updated Terms will be effective on the stated date. Continued use after the effective date constitutes acceptance.
23) Third-Party Links & Services
The Services may link to third-party websites, apps, or services. We are not responsible for their content, terms, or practices. Your use is at your own risk.
24) Force Majeure
We will not be liable for delays or failures resulting from events beyond our reasonable control, including acts of God, labor disputes, internet or utility failures, supplier failures, government actions, or platform outages.
25) Notices
To you: via email, in-app messages, or your account dashboard.
To us: [legal@anqupu.com] and [postal address].
Contractual notices must be in English.
26) Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.
27) Entire Agreement; Order of Precedence; Waiver; Severability
These Terms, the Privacy Policy, DPA, Order Form/Plan (if any), and any SLA constitute the entire agreement and supersede prior agreements regarding the Services. If there is a conflict, the following order applies: Order Form/Plan → DPA → SLA → these Terms → Privacy Policy. Failure to enforce a provision is not a waiver. If any provision is unenforceable, the remainder remains in effect.
28) Contact
anqupu — [Company legal name]
Email: support@anqupu.com
Address: [address, city, country]
For Turkey (if applicable): [Local representative / contact]
